• Auto Repair and Service Testimonials 2011
  • Anna R.
    Date: 11/10/2011
    Shop: Kailua Midas Hawaii
    The people at this Midas are so helpful! Rob was amazing. I bring all my cars to this shop and will continue to do so as long as the service stays as top notch as it has been for as long as I've been getting work done here. Thanks so much guys!
  • Anonymous
    Date: 10/21/2011
    Shop: Kona Midas Hawaii
    I brought in a coupon and asked if my car qualified for the 49.99 service price since some cars would not (oil and filter change
  • Anonymous
    Date: 12/1/2011
    Shop: Waipahu Midas Hawaii
    SAFETY CHECK at this time
  • Anonymous
    Date: 12/2/2011
    Shop: Dillingham Midas Hawaii
    I just wanted to point out that the new secretary/receptionist was generally ok but I got annoyed a little when I asked if my car was already done since I noticed it being already parked in the \finished\ area and she said that she'll just finish \checking in the current customer\--I understood that and so I sat again and waited and after quite a while of waiting with no other customers in line
  • Anonymous
    Date: 12/22/2011
    Shop: Waipahu Midas Hawaii
    Thank you for the years of great service. You folks are the best! Wishing you all a blessed Merry Christmas and a New year filled with much love and happiness and good health
  • Baron N.
    Date: 9/16/2011
    Shop: Waipahu Midas Hawaii
    Extremely friendly
  • Cassandra T.
    Date: 10/12/2011
    Shop: Dillingham Midas Hawaii
    The Midas Honolulu Staff was very friendly and accommodating. They were available to answer questions throughout my car being fixed. I am very satisfied with the speed and quality of their work.
  • Clara /.
    Date: 12/8/2011
    Shop: Kailua Midas Hawaii
  • Debbie H.
    Date: 11/3/2011
    Shop: Kauai Midas Hawaii
    The sales representative and technicians extended themselves to get the safety check done efficiently and applied my work organization's discount. Thank you.
  • Dennis R.
    Date: 10/6/2011
    Shop: Waipahu Midas Hawaii
    we always receive the greatest service. from the time we walk in to the time we leave always very professional. Mahalo for such service.
  • Ed Y.
    Date: 10/20/2011
    Shop: Kailua Midas Hawaii
    Always friendly and I always get treated 1st class
  • Erica G.
    Date: 11/3/2011
    Shop: Kauai Midas Hawaii
    Excellent service... friendly
  • Jaznie L.
    Date: 10/15/2011
    Shop: Beretania Midas Hawaii
    You guys never fail to give me the best service
  • Joy W.
    Date: 12/15/2011
    Shop: Waipahu Midas Hawaii
    Your staff is so friendly and polite!
  • Kazuyo S.
    Date: 11/3/2011
    Shop: Beretania Midas Hawaii
    Great service and reasonable prices. I won't go anywhere else in Honolulu.
  • Kenneth K.
    Date: 12/1/2011
    Shop: Waipahu Midas Hawaii
    The pilipino lady in the front office she makes that whole company
  • Mitch T.
    Date: 11/17/2011
    Shop: Kona Midas Hawaii
    The vehicle has a problem that you never mentioned. It shimmies when breaking at speeds above 35 MPH. This is the reason I brought the car in and was supprised that it wasnt fixed. Probably the rotors need to be turned but you should have let us know. The alignment and the new tires helped but didnt solve the problem.
  • Moana L.
    Date: 12/22/2011
    Shop: Waipahu Midas Hawaii
    You guys are always #1
  • Monica C.
    Date: 10/21/2011
    Shop: Kona Midas Hawaii
    I brought in a coupon and asked if my car qualified for the 49.99 service price since some cars would not (oil and filter change
  • Paul G.
    Date: 12/9/2011
    Shop: Waipahu Midas Hawaii
    Mr. Goto and other staff there are very friendly and helpful. Kudos also to Lisa
  • Paula L.
    Date: 12/29/2011
    Shop: Waipahu Midas Hawaii
    I will only take my cars to this location MIDAS.
  • Reouven B.
    Date: 11/3/2011
    Shop: Kauai Midas Hawaii
    By far the best service I have received on the island of Kauai ! Will definitely recommend u to all of my friends.
  • Robert W.
    Date: 11/10/2011
    Shop: Hilo Midas Hawaii
    Josiah is a great addition to your crew. His expertise
  • Royce W.
    Date: 11/11/2011
    Shop: Beretania Midas Hawaii
    I have NEVER EVER EVER gotten a affordable quote in New Hampshire where i grew up. I recently moved to hawaii 2 years ago and since Midas does free car check and estimate i always went to them only for estimates and to check the car over. This time i did the same thing except this Midas actually gave me a VERY affordable quote. I talked to the manager and one of the techs - both were VERY knowledgable and polite. Its a pleasure working with this station
  • Susan M.
    Date: 12/15/2011
    Shop: Kauai Midas Hawaii
    Ross and all the employees treat me as a valuable customer. That is why I am a return customer
  • Toni A.
    Date: 11/23/2011
    Shop: Beretania Midas Hawaii
    Excellent service from the time I was checked in to the time I received the car back. Affordable by comparison. Would readily recommend MIDAS to friends and family. Mahalo for a job well done.
  • William J.
    Date: 11/2/2011
    Shop: Wahiawa Midas Hawaii
    Midas has been a fantastic alternative to any other vehicle make auto shop service is speedy
  • Ellen W. - "Great Service"
    Date: 12/28/2012
    Shop: Wahiawa Midas Hawaii
    This is the third time I've taken my car to Wahiawa Midas where the service has always been friendly and efficient. They are competitive as far as pricing and have matched or gone below other repair shops for me before. I've had my air conditioner, power steering pump and tires fixed or replaced so far and the work has always been done efficiently and with a smile. If you choose to wait for your car to be repaired there is a comfortable, air conditioned lounge area with a TV, massage chair, restroom, magazines, a table and chairs.
  • Vivian M. - "Oil Change Service"
    Date: 12/28/2012
    Shop: Kailua Midas Hawaii
    I have been going to Midas Kailua for a number of years and they have given me great service. Upon entering their shop to the time that I leave, they are very, very friendly * full of aloha. Their patience and aloha to talk with you if you have any questions on your service or for any future services that you may need. They have serviced all the cars that I have had owned in the past 20 * years. My feelings* friendly, courteous, helpful, and good service. Mahalo, Ron * Randy to you * the 'ohana at Midas. Vivian
  • Wendy S. - "Excellent Customer Service*"
    Date: 12/21/2012
    Shop: Dillingham Midas Hawaii
    This was my first time at Midas and had a very satisfying experience. I will take my cars there for another oil change and tire rotation. I had been going to Jiffy Lube but encountered so many problems like a rag being left in the engine* Also, the Midas Workers were very nice and non*threatening.
  • Lovey Vidinha - Honolulu Hawaii
    Service/Product: Brakes
    Shop: Waipahu Midas
    Mahalo much for the friendly & knowledgeable staff. From Craig who has a straight forward attitude to Lisa who greets the customers w/ her smile & good nature to Gary who joined in with great hospitality & know how! I was treated with the professional/happy attitudes that makes your Midas company! Once again May Ke Akua continue HIS choice Blessings on ALL of YOU!
  • Rance Okudara - Honolulu Hawaii
    Date: 12/29/2011
    Shop: Waipahu Midas

    You guys have excellent service, and your girl at the front is probably the best person you could get for that job.
  • Stacey Kipi - Honolulu Hawaii
    Date: 9/1/2011
    Shop: Dillingham Midas

    I was greeted in a friendly manner promptly upon my arrival. - Strongly Agree
    The shop staff really listened to me. - Strongly Agree
    The overall appearance of the shop was clean. - Strongly Agree
    I was given a clear explanation of my repair needs. - Strongly Agree
    I was satisfied with the work performed. - Strongly Agree
    The shop staff was professional and honest in communicating with me. - Strongly Agree
    I would return to this shop for service. - Strongly Agree
    I would recommend this shop to others. - Strongly Agree
  • Sarah Joy
    Service/Product: Brakes, clutch, muffler, tires
    Shop: Hilo
    I purchased an 18 year old Toyota T-100 4wd truck that needed a LOT of work. Brakes, clutch, new tires, muffler and custom sized tailpipes. In two days they transformed a very unsafe vehicle into one I feel confident to drive into Waipio Valley one day! Mahalo nui loa! Special thanks go to Clint, Carlton, and Ike. Sheri knows only one phrase: 'no problem' and that is what you feel at each step. The loaner vehicle provided was needed to help make these repairs apossible for me (I live near Pahoa in the jungles of Puna). Sheri and Clint did everything they could to help me. Sarah Joy
  • Mike Miller
    Date: 6/29/2011
    Service/Product: Safety Check
    Shop: Kaimuki-Honolulu
    I would like to personally thank Claraence Pacarro for his outstanding customer service provided to me. I stopped by last Friday AM and needed a safety check. Since the Beretania shop did not have an inspector and I was not familiar with the Kaimuki location, he offered to show me the way. Upon arrival the Kaimuki shop did the safety check very quickly. All around it was a great team effort, no up selling and excellent customer service. I have never had such a great experience when needing work done on my car. Many Mahalos!
  • Veronica Belshaw
    Date: 6/23/2011
    Service/Product: Oxygen Sensor
    Shop: Kailua - Kona
    What a great team! The staff at Midas have such aloha spirit. I have told others of the impeccable service and the aloha spirit of the individuals that comprise of the team. I'll be back soon to get some welding done! You guys are the best and mahalo nui loa!
    ~Veronica Belshaw
  • Andrew Choy
    Date: 5/27/2011
    Service/Product: Brakes and Exhaust
    Shop: Waipahu
    Outstanding customer service and work, took less time than anticipated. You fixed my breaks on my old 1995 Honda Civic a while back and just recently my exhaust pipe.

    I can't say enough about the person who did the job replacing my exhaust pipe. I understood from the receptionist he was an expert in exhaust and he truly demonstrated it by showing me the problem so I can see for myself AND replacing the pipe in an extremely short amount of time.

    Also, the receptionist was very professional and courteous always asking if I and the rest of the customers were okay... I don't plan on taking my car back to the dealer again. Great service!
  • Robert Plis
    Date: 5/24/2011
    Service/Product: Exhaust
    Shop: Hilo
    My Cadillac is 18 years old... Unfortunately it is hard to find a muffler to fit.'24' inch... G.M dosent make them any longer.

    Shari the Manager and Robert wouldn't give up untill they found the correct muffler.

    Besides being professional and concerned with my problem..And personable I might add.. Shari never gave up on solving it.. I now have the correct muffler and car is running well. 'Shari' You..are a 'Gem Stone' in the 'Midas' book. It is understandable why your a Manager. I know you will continue serving happy customers as myself in the future. Thanks again, and best of luck in any endeavour you attempt. ~Sincerely, Robert Plis
  • Jay H. Taylor
    Date: 4/21/2011
    Service/Product: Wheel Alignment, Belts, and Oil Change
    Location: Kauai Midas Auto Repair and Service
    Manager Chuck at the Lihu'e Midas on Kaua'i is extremely knowledgeable, professional, and courteous.

    Manager Chuck as well as Mechanic Ross Espiritu and Mechanic Adele always pay special attention to the small details that keep my old truck running.

    My Toyota Truck is 20-years-old and with the help of the professional crew at Midas, should be running well for many more years!

    Sincerely, Jay Taylor
  • Mark Matsumoto
    Service/Product: General
    Midas is the place to take my truck for all my maintenance needs. Their staff is efficient and polite. I have peace of mind knowing that the job was done right and that they will let me know when my truck is due for a safety check. Thank you Midas for your great work!
  • Wyane Inouye
    Date: 8/29/2018
    Service/Product: Oil Change/Tire Rotation
    Shop: Dillingham Blvd
    This isn't the first time I've been to this location for their oil change/tire rotation combination, the price is very reasonable, I even paid online and was given a further discount.

    Made an appointment for 7:30 a.m. and arrived a few minutes early, upon entering we were immediately greeted by Richard(?), he was very pleasant, informative and kept us up to date on our cars progress. He said it would take an hour and it was right on the nose, we went across the street to have a quick breakfast as we had some time to kill. When we returned we were informed that there were some recommendations for general maintenance on the car, we were already busy for the remainder of the day so we had to decline. But, we'll definitely be back. If at all possible make an appointment as they are very busy but, they don't turn anyone away, it just may take a bit longer so if you can leave your car, then it's no problem.
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